Returns & Exchanges
At Halo Fashionwear, we want you to love every piece you wear, which is why we offer a 30-day return window for all unwashed and unworn items. If your style isn't the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all Halo Fashionwear tags attached, ensuring the garment is in its original, unworn condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and secure it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.